What Should I Expect?

Frequently Asked Questions

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What is telehealth/telemental health?

Our practice offers telehealth, also known as telemental health, to provide accessible and convenient psychological services. Telehealth utilizes secure, HIPAA-compliant video conferencing to conduct therapy and evaluations remotely. This modality allows you to engage in sessions from the comfort and privacy of your own space, eliminating travel time and logistical constraints. It ensures continuity of care, particularly beneficial for individuals with scheduling limitations, mobility challenges, or those residing in remote areas. We prioritize your privacy and security, adhering to strict confidentiality standards to maintain the integrity of your therapeutic experience. Telehealth offers a flexible and effective alternative, allowing you to prioritize your mental health without compromising convenience or privacy

What are your fees?

We accept United Healthcare (Optum), Oscar (Optum), Oxford (Optum), United Healthcare Medicare Advantage, Anthem EAP, Aetna, Anthem, Blue Cross/Blue Shield, Cigna, Quest Behavioral Health, and Carelon Behavioral Health for individual and couples sessions in Florida and Nevada.
We do not accept insurance for psychological assessments.

Our 20-minute Consultation Calls are Free.
While our fee structure is established, we are generally open to discussing fee adjustments on a case-by-case basis.

Fees for Individual Therapy:

  • Initial 20-minute consultation call: Free
  • Psychotherapy (45 minutes): $150
  • Psychotherapy (60 minutes): $200

Fees for Relationship Therapy:

  • Initial 20-minute consultation call: Free
  • Diagnostic Evaluation and Treatment Planning (45-minutes per individual): $300
  • Conjoint therapy (60 minutes): $250

Fees for Psychological Assessments:

  • Initial 20-minute consultation call: Free
  • Evaluation for Readiness for Gender-Affirming Hormones/Surgeries: $250+
  • ADHD Evaluations: $300+
  • Comprehensive Psychodiagnostic Evaluation: $500+
  • Mental Health Check: $300

Of note: Evaluations/assessments can take many hours of a psychologist’s time to complete (from 2-20+hours). Our fees include time with you, test selection, test administration, test scoring, test interpretation, development of conclusions and integrating data, and report writing time. This is in addition to any letter writing, form completion, phone calls, faxes, and other related activities. We will review pricing and provide an estimate during our initial 20-minute free consultation call.

Do you take insurance?

While we primarily operate on a self-pay basis for most of our services, we do accept these insurance companies only for individual therapy and couples therapy in Florida and Nevada. 

  • United Healthcare (Optum)
  • Oscar (Optum)
  • Oxford (Optum)
  • United Healthcare Medicare Advantage
  • Anthem EAP
  • Aetna
  • Anthem
  • Blue Cross/Blue Shield
  • Cigna
  • Quest Behavioral Health
  • Carelon Behavioral Health

 

What is a good faith estimate?

Understanding Your Right to a Good Faith Estimate

You have the right to receive a ‘Good Faith Estimate’ detailing the anticipated costs of your psychological services. Under federal law, we are required to provide this estimate to clients who are paying out-of-pocket or not utilizing their insurance benefits.

  • What is a Good Faith Estimate?
    • It’s a written estimate of the total expected cost for your non-emergency psychological services.
  • Your Rights:
    • You are entitled to receive a Good Faith Estimate at least one business day before your scheduled appointment.
    • You can request a Good Faith Estimate at any time before scheduling a service.
    • If your final bill exceeds the Good Faith Estimate by $400 or more, you have the right to dispute the charges.
  • Important:
    • Please retain a copy of your Good Faith Estimate for your records.

For further information regarding your rights under the No Surprises Act, please visit: CLICK HERE

What is Anima Sana Clinic’s cancellation policy?

Cancelation policy: You will be charged the full fee for canceled or rescheduled sessions with less than 24 hours’ notice. In the event of an unavoidable conflict or emergency, we may be able to make other arrangements to avoid the cancelation fee.

We reserve your appointment time just for you. We carefully limit the number of patients we work with at any given time to ensure we can serve you best.

Is therapy confidential?

At the beginning of therapy or an assessment, our providers will carefully review the limits of confidentiality with you. You will also be given the space to ask questions, as we want to make sure you are well informed and comfortable with everything. The relationship between you and your mental health provider is like the old saying about Vegas: ”what happens in Vegas, stays in Vegas” (with a few caveats explained below). For the most part, therapy is confidential, and our providers will not share information. However, there are legal and ethical mandates that sometimes require us to share information outside of the therapy space. These are as follows:

  1. If your provider believes you are going to seriously harm yourself or if you have threatened to harm someone else.
  2. If any current or past abuse or neglect of a child, elder, or vulnerable/dependent adult is disclosed. Our licensed providers are all mandated reporters, and we have to report this information to the appropriate authorities to investigate.
  3. If we are required by a Judge or a court to provide notes or documentation.

*Should any of these situations arise, we will immediately discuss it with you and invite you to be a part of the process for reporting. Our goal is transparency.

There are also times when you may wish for our providers to communicate with other people about your treatment. We cannot do this without your written consent. In the instance that you would want us to speak with another healthcare provider or perhaps a past therapist, we would discuss this in detail with you before allowing you to decide whether you would like to provide written consent for us to do so.

What is HIPAA?

At Anima Sana Clinic, we are committed to protecting the privacy and security of your health information. We adhere strictly to the Health Insurance Portability and Accountability Act (HIPAA), a federal law designed to safeguard your Protected Health Information (PHI).

What is HIPAA?

HIPAA sets national standards to protect the privacy of your medical and mental health records. It ensures that your PHI, which includes any information that can identify you and relates to your past, present, or future physical or mental health, is kept confidential.

How We Protect Your Information:

  • Confidentiality: We maintain strict confidentiality of your records and communications. Information shared during therapy sessions is kept private, except in specific circumstances required by law (e.g., imminent harm to self or others, child abuse, or court order).
  • Secure Technology: For telehealth sessions, we utilize HIPAA-compliant platforms that employ encryption and security measures to protect your data during transmission.
  • Limited Access: Only authorized personnel involved in your care have access to your PHI.
  • Written Policies: We have comprehensive written policies and procedures in place to ensure HIPAA compliance.
  • Notice of Privacy Practices: You will receive a Notice of Privacy Practices that explains your rights under HIPAA and how we use and disclose your PHI.
  • Secure Record Keeping: All physical and electronic records are stored securely, with restricted access.
  • Employee Training: Our staff receives ongoing training on HIPAA regulations and best practices.

Your Rights Under HIPAA:

  • You have the right to access and obtain a copy of your PHI.
  • You have the right to request amendments to your PHI if you believe it is inaccurate.
  • You have the right to receive an accounting of certain disclosures of your PHI.
  • You have the right to request restrictions on how we use or disclose your PHI.
  • You have the right to file a complaint with the Department of Health and Human Services if you believe your privacy rights have been1 violated.

We understand that your mental health information is sensitive, and we are dedicated to maintaining the highest standards of privacy and security. If you have any questions about HIPAA or our privacy practices, please do not hesitate to contact us.

Where can I find crisis resources and hotlines?

Above all else we are invested in keeping folks safe. Please bookmark this page and keep it handy. Life gets hard for everyone at one point or another and we want you to have easy access to every resource possible.

Alcoholics Anonymous

CDC National HIV and AIDS Hotline
(800) 232-4636

Childhelp National Child Abuse Hotline
(800) 422-4453

Crisis Text Line
Text HOME to 741741

Disaster Distress Helpline Online Peer Support Communities

Disaster Distress Helpline Videophone for American Sign Language Users (PDF, 180KB)

Gamblers Anonymous

Nacional de Prevención del Suicidio
(888) 628-9454

Narcotics Anonymous

National Domestic Violence Hotline
(800) 799-7233

National Grad Crisis Line
(877) 472-3457

National Sexual Assault Hotline
(800) 656-4673

National Suicide and Crisis Lifeline
988
Chat online

National Suicide and Crisis Lifeline (options for deaf and hard of hearing)
For TTY Users: Use your preferred relay service or dial 711 then 988
Chat online

SAgE’s Farmer Support Hotline
833-381-SAGE

Substance Abuse and Mental Health Services Administration National Helpline
(800) 662-4357

Veterans Crisis Line
988, then press 1
Text 838255
Chat online

What are the different types of mental health providers?

Several professionals offer mental health services, each with distinct training and areas of expertise. Here’s a breakdown:

Psychologists (Ph.D., Psy.D.):

  • Psychologists hold doctoral degrees (Ph.D. or Psy.D.) in clinical, counseling, or school psychology.
  • Their training involves extensive education in psychological theory, research, and clinical practice, typically including 5-7 years of graduate school, followed by a year or more of supervised clinical internship, and often a postdoctoral fellowship.
  • They are highly trained in assessment, diagnosis, and psychotherapy.
  • Psychologists possess the most extensive training in psychological assessment, and are the only mental health professionals qualified to administer and interpret most standardized psychological and neuropsychological tests. This includes cognitive, personality, and diagnostic assessments, which provide crucial insights for diagnosis and treatment planning.
  • They provide a range of therapies, including cognitive-behavioral therapy (CBT), psychodynamic therapy, and humanistic therapy.

Psychiatrists (M.D. or D.O.):

  • Psychiatrists are medical doctors (M.D. or D.O.) who specialize in mental health.
  • Their training begins with four years of medical school, followed by a four-year residency in psychiatry. This residency provides training in diagnosing and treating mental illnesses, including the use of medication.
  • Their medical training allows them to understand the interplay between physical and mental health.
  • They can diagnose mental illnesses and prescribe medication.
  • Their focus is often on biological aspects of mental health, and they may provide psychotherapy, but medication management is their primary role. They are also trained to handle complex cases that may involve physical health issues that effect mental health.

Licensed Clinical Social Workers (LCSW):

  • LCSWs hold master’s degrees in social work and are licensed to provide therapy.
  • Their training involves 2 years of graduate school with supervised clinical experiences.
  • They often focus on the social and environmental factors that contribute to mental health issues.
  • They provide a range of therapeutic interventions.
  • Beyond therapy, LCSWs may also engage in case management, crisis intervention, advocacy, and collaboration with other healthcare professionals.

Licensed Marriage and Family Therapists (LMFT):

  • LMFTs hold master’s degrees in marriage and family therapy.
  • Their training involves 2 years of graduate school with supervised clinical experiences.
  • They specialize in working with couples and families to address relationship issues.
  • Their focus is on systemic issues and improving communication and family dynamics.

Licensed Professional Counselors (LPC):

  • LPCs hold master’s degrees in counseling.
  • Their training involves 2 years of graduate school with supervised clinical experiences.
  • They provide therapy to individuals, couples, and families.
  • Their training covers a broad range of counseling techniques, and they may specialize in areas such as substance abuse, trauma, or career counseling.
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OUR VALUESMission & Vision

Mission

Through genuine and person-centered therapeutic relationships, we empower adults to cultivate well-being and achieve their goals using evidence-based practices. We offer individual therapy, relationship therapy, and assessment with compassion, integrity, and respect, recognizing the influence of social justice and striving to create a safe and supportive space for growth and healing.

Vision

Our vision is to foster a future where individuals find profound healing and growth through genuine therapeutic relationships, grounded in respect, empathy, and the science of psychology. We strive to create a safe and supportive space where all feel empowered on their journey towards well-being.